How do I disable the thank you email on my collectors?
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Created by: Chris Downs
Modified on: Thu, 10 Sep, 2015 at 12:05 AM
Applies to: Nancy, Audrey & Harry
In the New Debtor Daddy we automatically send a Thank You email on payment this email is enabled by default however you can quickly and easily disable this by editing the in-use collector. If you use multiple collectors then you need to repeat this on each collector you'd like to remove the reminder from each individual collector. Subscription Sam does not have a thank you email enabled
1. Click Collectors
From the main menu select Collectors
2. Click onto the collector
Click onto the name of the collector you wish to use. in this instance we're disabling the collector on Nancy
3. Select the "Thank you message"
Click onto the Thank you message from the list of reminders
4. Click Disable
From the top right of the screen click Disable
5. Check your list has updated
You should no longer see the Thank you Message in the list of reminders.
Click Done once confirmed and that's it no further Thank you Emails will be sent
Chris is the author of this solution article.
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